App: Toprank Mantra (Android, package com.toppermantra.app)
Operated by: Savitha Govind — Bengaluru, Karnataka, India
Last updated: 2026-07-26
Contact: toppermantrafeedback@gmail.com
This policy explains refunds and cancellations for purchases made in the Toprank Mantra Android app.
1. What we sell
Toprank Mantra offers a single one-time digital purchase — "Full Access" for ₹995 (early-bird) — which unlocks the app's full question bank, answer reasoning, insights, and Wormhole links, and removes app-open & banner ads. It is not a recurring subscription.
2. Free trial before you buy
A 24-hour free trial of Full Access is available so you can evaluate the app before paying. No payment is taken for the trial, so there is nothing to refund or cancel for the trial.
3. Cancellation
Full Access is a one-time purchase, not a subscription. There is no recurring billing and therefore nothing to cancel — you will never be automatically charged again.
4. Refunds
Digital goods. Because Full Access delivers digital content immediately upon successful payment, purchases are generally non-refundable.
Failed or duplicate charges. If money is debited but Full Access is not activated, or you are charged more than once for the same order, the failed/duplicate amount is automatically refunded by Razorpay to your original payment method, typically within 5–7 business days.
Billing errors / genuine issues. If you believe you were charged in error, email us within 7 days of the transaction at toppermantrafeedback@gmail.com with your registered email and the payment/order ID. We review genuine cases and, where appropriate, issue a refund at our discretion.
5. How approved refunds are processed
Approved refunds are made to the original payment method via Razorpay, typically within 5–7 business days of approval. The time for the amount to reflect in your account depends on your bank or card issuer.
6. Contact
For any payment, refund, or cancellation question: toppermantrafeedback@gmail.com. We aim to reply within 5 business days.