App: Toprank Mantra (Android, package com.toppermantra.app)
Operated by: Savitha Govind — Bengaluru, Karnataka, India
Last updated: 2026-06-22
This page explains how to request deletion of your Toprank Mantra account and the
data associated with it. You do not need to be signed in or have the app installed to make a request.
How to request deletion
Email toppermantrafeedback@gmail.com
with the subject line "Delete my account", from the email address linked to your
Google sign-in.
Include, if you can: your registered email and (optionally) your registered phone number, so we can
locate and verify your account.
We verify that the request comes from the account owner before deleting anything. We will confirm by
email once the deletion is complete.
What gets deleted
Your user account record (Google identifier, email, display name).
Your encrypted phone number.
Your practice progress — questions attempted, answers selected, statistics.
Your referral state and reward points.
Any feedback messages tied to your account.
What may be retained
Payment receipts and transaction metadata (order IDs, amounts, status) are retained
for up to 8 years where required by Indian tax and financial record-keeping law. These records do not
contain card numbers, UPI IDs, or bank credentials — those are held only by our payment processor,
Razorpay.
Anonymous, non-identifying diagnostic logs may persist in backups for up to 30 days before rotation.
Timeframe
Account and associated data (other than the legally-retained records above) are deleted within
30 days of a verified request. Deletion is permanent and irreversible — you will lose
access to any Full Access purchase without refund.